Skip to main content

Excessive mobile data usage on mobile phone iPhone Android smartphone

It's happened again, you've got another bill from your telco.

It's telling you that your mobile data usage has exceeded the monthly quota and you have hardly done anything that you can think off that uses the internet apart from browse the odd web site, use Facebook or read the odd email.

This has happened a few times to several people I know, so I did some investigating.

Our telco is Vodafone. After explaining that I am in the tech industry and have several failover systems that connect devices to the internet (I have ADSL, Telstra cable and Vivid Wireless - due the fact that we provide remote support and cannot be without some sort of backup connection), I was able obtain logs of what these internet hogs were.

Unbeknownst to most of us, many apps run in the background and continuously upload our activities to the internet. And, some phones are set to update your apps when an update is available.

You may think you're taking a photo or shooting a video on your phone only, but some apps you may have, are happily chewing up your quota in the background and sending these photos and videos up to the cloud.

Unless you have specifically told the apps to use "WiFi only", they will use any internet connection, including cellular data, to upload to the cloud.

So what are these apps, and h how do you stop them?

For Android Devices.
Any file or photo sharing service e.g. Box, Instagram etc.

Go to the settings for these apps and look for either "SYNC" or "UPLOAD". Make sure you have it set to use WiFi to upload, DO NOT select "cellular data" or "any internet connection" as these will use your cellular data when a WiFi connection is not available.

Google+ took out 700MB in one sitting trying to upload photos and videos to Google storage. Make sure you do not have photo sync on, or if you want to have photo sync on, then to have it set to WiFi upload only.

Go to Settings
Look for Accounts
Look for Google
Select your associated Google account
Uncheck any uneeded items that do not need to be synced to your phone Expecially Google+ Photos

Also in settings - 

Set your Google+ Settings to use Wi-Fi only.

  • Scroll Down to Google+
  • Select Auto Backup
  • Check your Backup Settings for Photos and Videos and make sure it is set to only backup
  • "Only when there is a Wi-Fi connection available."

For iPhone or IOS devices
App store
Any file or photo sharing service e.g. Box, Instagram etc.

As per the Android devices, make sure your apps are not set to sync unless using WiFi only.

Also make sure your Apps do not update using Cellular Data.

Set Use Cellular Data to Off

  • Go to Settings
  • Look for iTunes & App Stores
  • Set Use Cellular Data to "Off"

I hope this will help you to keep your mobile data quota under control.


Popular posts from this blog

Windows 8 Store Not Working - Here's how to fix it.

Windows 8 Store for the most part will work without an issue, however, there are times when an app that is being installed may be stuck or if you lost connection during the middle of an install, the installation may become corrupted. So, how do you fix this... Microsoft are obviously aware that there is an issue here and they provided an APP troubleshooter to the effect... Go to the Microsoft page " What to do if you have problems with an App " and run through the troubleshooting process. If all else fails, at the bottom of the page there is a link to "APPS TROUBLESHOOTER". Download the program and run it. It will find and fix what it can and will normally end with a restart of the PC and a fixed Windows Store. Update: since writing the last entry, more methods have surfaced on how to get the Windows 8 Store back up and running... Method 2. Open an administrative Windows Command Prompt (right click "Command Prompt" and select "Run as Administ

Connect Windows Printer to Apple Mac OS X Ok Only works with latest version of Mac. The Version I am working off is 10.5.2 OSX. Make sure that you download the Mac Drivers for your PC and Install. First Open up Safari and type into the the address bar http://localhost:631 and click on Add a Printer Type in the appropriate Names Locations Etc. and Click on Next. Choose Samba and click on next. Ensure that you type in the URL as smb://username:password@(IP address)/sharename

Sony VAIO Duo Pro 11 - mouse moves to top left

If you have a Sony VAIO Duo 11 and have been experiencing the problem where your pointer or mouse suddenly jumps to the top left corner of your screen, this is a driver issue which can be update. The updated driver can be found here Update: file has been removed ... please refer to sony link below... This is a touch screen driver and you should refrain from touching the screen when it is updating so that it can calibrate properly.